FAQ
Click on the question to go right to the answer.
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How much will I save?
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Does it cost anything to switch providers?
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When will the switch occur? How soon?
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I am in a contract. What are my options?
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If I switch, where will my electricity come from?
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Will the reliability of my electric service change?
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What happens if I have an emergency or we have a Lufkin power outage?
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Does everyone have the power to choose their electricity supplier?
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We have a choice when considering electricity providers in Lufkin, what about my friends in the Houston area?
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How much will I save?
That depends on how high your rate is right now, and how much electricity you use.
Some residents save $25 a month, some are saving over $125 a month.
Check your bill for “the average price per kW you paid for electricity service this month is:..” This phrase is sometimes in very small print. The number following that phrase is your current final rate. We have helped hundreds of customers with their option to save and we have found that some consumers are paying as high as 20 cents per kWh.
The more electricity you use, the more you will save. Most small homes use around 1000 kWh in the winter, but use much, much more in the summer. Bigger homes in Lufkin use as much as 4000 to 5000 kWh’s in the summer. With our low rates, we have customers saving well more than $100 a month in the summer.
Does it cost anything to switch providers?
No. You don’t even need to contact your current provider. If you are comfortable with all the information provided at this site you can even switch without calling anyone by using our Secure Customer Enrollment page.
I am in a contract. What are my options?
Some folks are locked into long-term contracts with a high rate. If you fall into this category, it would be wise to calculate whether or not you will save money by paying the cancellation fee and switching providers to get a significantly lower rate. For instance, if you switch to our lower rate to save $60 a month, and your cancellation fee is $200; this means your savings will have paid for the cancellation fee in less than 4 months. If your contract still has 1 year on it, you would still SAVE over $400 in one year AFTER paying the cancellation fee. That’s how big the savings could be. I have had customers in this situation and they have paid their cancellation fee to realize the long-term savings.
If I switch, where will my electricity come from?
Your current electric delivery company or “Local Wires Company” will continue to deliver your electricity. The name of this company is Oncor. Oncor still responds to service interruptions and continues to maintain the poles and wires. You will continue to receive the same reliable service you are used to with Oncor, regardless of the Retail Electric Provider (REP) you receive your Lufkin power from. It is important to understand, THERE IS NO CHANGE IN THE RELIABILITY OF SERVICE. GUARANTEED.
Will the reliability of my electric service change?
No. (See, in part, the answer above). No matter which Retail Electric Provider (REP) you choose, your Lufkin TX electricity will continue to be delivered safely and reliably by the Local Wires Company (Oncor); a company still regulated by the Public Utility Commission of Texas.
What happens if I have an emergency or we have a Lufkin power outage?
A 24 hour emergency service phone number will be provided on your new bill. That number is the same number on the bill you get with your current provider. Check it, it is 800-332-7143.
Does everyone in Texas have the power to choose their electricity provider?
No. Consumers in City-owned utility areas, like the City of Austin and member-owned electric cooperatives, like PEC, do not have the choice of electricity providers. There are over 7 million customers in Texas that do have a choice, with more to be added in the future. Areas such as San Antonio, El Paso, and Amarillo will likely be added to the deregulated electric grid at some point. In addition to Lufkin, Texas, Lufkin Electricity can help customers save on their electric bill in all of Houston and the surrounding areas.
We have a choice when considering electricity providers in Lufkin. What about my friends in the surrounding areas?
Residents in Lufkin and the surrounding areas and many other communities also have a choice and can save money by using Electricityforlufkin.com. If you feel like we have provided you a good service and rate, please tell your friends in Houston and surrounding areas.
Ready to start saving? Click Here
Save. Think Local. Switch Now.
By the way, there is NO COST TO SWITCH
Providing Electricity in Lufkin and the surrounding areas